Management Consulting Firm Information
Offers enterprise risk management, business continuity management services, IT disaster recovery management, training courses, coaching, service management consultancy, call centre management, help desk management, information security consultancy, integrity consulting to industry, commerce and public sector organizations. For more details visit our website www.kingswell.net	Vil Chien   35420 St Georges de Reintembault   France   Tel:  +33 (0)2 99 97 04 91   Fax: +33 (0)2 99 97 04 92   Email ID : info@kingswell.net

Enterprise Risk Management

Offers enterprise risk management, business continuity management service, risk reduction business impact analysis, business continuity plans for company, board, management and staff by crisis management team.

Business Continuity Plans

Kingswell is able to offer a complete Business Continuity Management service in support of your Company and staff in the aftermath of a disaster. No matter how well your Business Continuity Plans are drafted and no matter how often you test them, you will still need people to manage the recovery procedure. We supply experienced and qualified consultants (Fellows and Members of the Business Continuity Institute) to augment your Crisis Management Team during their peak workload.

IT Disaster Recovery Solutions

Professional IT recovery services as storage management, backup products, business continuity products, hardware, software of computing hardware, peripherals, communications equipments, operating systems, infrastructure by Kingswell in UK.

Training Courses / Training Workshops

Offers training courses, training workshops for IT training courses, telecommunications service management, crisis management training courses, business continuity training workshops, risk management training courses, customer care training workshops, infrastructure management training courses, quality management training workshops, procurement management training courses, contract management training workshops, personal development training courses by Kingswell in UK.

Service Management Consultancy

We provide service management consultancy activities as balanced scorecard design, business performance management, measurement design, customer oriented programmes, bid management, insurance issues, preparing proposals, service level agreements on help desk, outsourcing in UK.

Call Centre Management

Provides call centre management, help desk management, customer care consultancy, customer orientation programmes, call centre consultancy, service desk organization, software tools consultancy, help desk training, desk managers training, training consultants, training analysts by motivated and trained staff in Kingswell.

Help Desk Management

Our help desk management services consists of customer orientation, customer programmes, training agents, training consultants, training analysts, help desk management training, desk managers training, software tools consultancy as it can cost up to 100 times as much to gain a new customer as to retain an existing one.

Information Security Consultancy

Kingswell offers consultancy on information security and integrity audits as ISO 17799 training, ISO 17799 consulting, information security review, physical security reviews, security procedures, risk reduction, security improvements, programmes, physical security consulting in United Kingdom.

Education Courses UK

Kingswell education courses and training programmes can help you offer a broader training base that will foster client loyalty and increase your margins by organising these courses and by tying your clients to training packages in UK.

Service Level Agreements Workshop

SLA workshops for managing both internal and external suppliers to create a harmonious customer supplier relationships and to align service delivery to mission achievement. Service level agreements workshop includes negotiating with the customers and partners, managing demand, realistic limits, monitoring delivery, charging for services and components of service level by Kingswell in UK.

Telephone Skills Workshop

We offer telephone skills programme, telephone skills workshop as creating telephone excellence, crucial techniques in customer care, assertiveness for telephonists, making stress work for you which is useful for receptionists, telesales, help desk and service desk personnel and all those having telephone contact with the public.

Time Management Programme

Our time management programme especially for project managers, systems managers, systems analysts, support staff, help desk staff, customers service managers, IT staff by Kingswell in UK.

IT Security Programme

Information technology programme for IT managers, MIS managers, computer services manager, operation managers, IT staff, auditors, accountants and computer users.

Company Training Courses

Offers company training courses, company training workshops for IT, telecommunications service management, crisis management, business continuity, risk management, customer care, infrastructure management, quality management, procurement management, contract management, personal development by Kingswell in UK.

Quality Management Workshop

We provide quality management workshop as well as quality improvement programme demonstrating the principles of total quality management for service managers, user support, customer care managers, operations managers, MIS managers, information centre managers, business consultants, user support staff, technical support staff, telecommunication managers for quality computing services in France.

IT Cost Control Workshop

Workshop on how to control IT costs workshop for IT managers, computing service managers, operations managers, network managers, communication managers, customer service managers, application development managers, consultants, IT auditors, company accountants, finance directors by Kingswell Consultants in UK.

Appraisal Interview Technique Workshop

Offers workshop for appraisal interview technique for managers, supervisors with setting targets, staffing issues, practices, rules, standards, types of interview, interview technique including in appraisal interview technique workshop by Kingswell Consultants in France.

Data Recovery Services

Kingswell offers consulting services as managing risk services, IT disaster recovery solutions, enterprise risk management, business continuity management, disaster recovery management, training courses, skills, coaching, call centre, help desk, customer support, information security, integrity, service level management, IT service management, training workshops, personal development, procurement management outsourcing from UK.

IT Project Management Programme

We offer IT project management for computer systems implementation, new software environment, asset tracking, software licensing, bandwidth rationalization and contract review in France.

Data Storage Management Solutions

Kingswell offers business continuity programmes as data storage management solutions, backup software products, data storage solutions for IT solutions in France and UK.

Kingswell Consultant Firm

Contact for enterprise risk management, business continuity management services, IT disaster recovery management, training courses, coaching, service management consultancy, call centre management, help desk management, information security consultancy, integrity consulting to industry, commerce and public sector organizations in UK and France.